Shipping/Refund/Return Policy:

Shipping:

FedEx(2 day,Express Saver,First Overnight,Ground,Home Delivery, Priority Overnight and Standard Overnight)

USPS(Parcel and Express Mail)

Refund/Return Policy:

M5 Corporation(M5)’s basic policy is to do everything reasonable to have satisfactory transactions with buyers. Contact us anytime at 800-995-6530 with concerns relating to products, shipping or any other M5 service.

1.) Products purchased from M5 cannot be returned without prior approval from M5.

2.) M5 will issue a full refund for products that were damaged or defective prior to shipment.

3.) If an order is damaged during shipping, do not accept the order and notify M5 immediately at 800-995-6530. M5 policy is "no refusal no refund" for shipping damage. Buyer and shipping agent assumes all responsibility for shipping damage or shipping shorts. If any product is found to be damaged at time of shipping by M5, that product will be deducted from the buyer’s invoice.

4.) Claims that the order did not arrive will not be honored if records show the product was delivered to the address specified in the order.

5.) If a signature is required for order delivery, please contact M5 at 800-995-6530 prior to the order being placed.

6.) Any claims must be made within 30 days after receipt of order.